Contact Urban Balance

For any billing questions or concerns, please call Billing at 877-299-5426
Schedule an Appointment

Therapy sessions at Urban Balance are scheduled by phone and email and are directed to Urban Balance’s Intake Team.  Our Intake Team will match each client to the appropriate therapist. 

Phone (888) 726-7170

You can also complete our secure online form at the link below, and an Intake specialist will reach out to you!

If you prefer to schedule a 15-20 minute phone screening with an intake specialist at a time that is convenient for you, please click the link below.

To request medical records from Strength in Motion Counseling or Trilogy Holistic Mental Health, please email

Intake written on the keyboard button
Meet Our Corporate Staff

Lizz Jackson
Taejah Vemuri

Director of Communications & Marketing

Dr. Mary-Ellen Martinez, PsyD
Kritina Claiborne

Regional Director of Business & Operations

Dr. Mary-Ellen Martinez, PsyD
Dr. Mary-Ellen Martinez

Executive Clinical Director

Andria Emerick Brown
Andria Emerick Brown

Director of Intake & Insurance Operations

Michelle Devlin
Michelle Devlin


Intake Manager

Urban Balance prioritizes the safety of our clients and staff and will provide teletherapy counseling services.